Arriving / Departure for Appointments

As part of this practice's commitment to the continuing quality cycle, and in the interest of patient safety, this practice has updated our patient identification process bringing us in alignment with the new National Safety & Quality Health Service Standards and the RACGP 4th Standards. This process will be asked for each patient at each encounter or activity such as making appointments, arriving for appointments, writing prescriptions, writing referrals, giving results, immunisations, minor surgery and or procedures conducted by either the doctor or the nurse. We appreciate your patience and co-operation whilst we strive to ensure patient safety. *A current driver's licence can be accepted to identify an individual patient, if preferred*

.Further information regarding Patient Identification can be found on the following websites: (Standards for General Practices (4th Edition) Criteria 3.1.4 Patient Identification)

  • On arrival for your appointment please register with reception
  • If this is your first appointment with us please arrive at least 10-15 minutes prior to your appointment time to enable us to complete your registration
  • Each patient will be asked to provide 3 Approved patient identifiers
  • On completion of your consultation please return to the front reception to finalise your account and arrange any follow up appointments doctor may have requested


For An Appointment Phone: (07) 3390 5500

New Patients Accepted